Pro-Tech Service Award
Konica Minolta Honors Tronitech of Indianapolis Indiana with 2016 Pro-Tech Service Award for Service Excellence
March 8, 2016
Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announced that Tronitech of Indianapolis Indiana, has been honored with a 2016 Pro-Tech Service Award, which recognizes those Konica Minolta dealerships that demonstrate the highest commitment to customer support and satisfaction.
“Providing excellent service has become increasingly important in our industry, and Konica Minolta is committed to assuring the highest performance standards across our organization,” said James Ingrassia, Vice President, Solutions Support Division, Konica Minolta Business Solutions U.S.A., Inc. “The Pro-Tech Service Award represents Konica Minolta’s gold standard for service competence and proficiency. There is no higher honor for an authorized Konica Minolta dealer partner and Tronitech should be very proud of its achievement.”
A 15 time Pro-Tech Service Award winner Tronitech, headed by Edward Arkenau is dedicated to delivering professional, reliable service and maximum performance for Konica Minolta’s award-winning lines of digital imaging products. To attain the Pro-Tech standard, each element of Tronitech’s operation was evaluated and measured, including its management skills, inventory control systems, technical expertise, dispatch systems, and customer satisfaction ratings.
“The Pro-Tech Service Award is a mark of distinction which we are proud to showcase as it symbolizes our commitment to offering the best business practices in our marketplace,” said Randall Wheeler, Technical Service Manager, Tronitech “This award certifies to our customer base that we have the skills, people and systems to keep their Konica Minolta equipment operating at the highest level of productivity. Additionally, it provides our customers another great reason to count on Konica Minolta and Tronitech for all of their document management needs.”
About Konica Minolta
Konica Minolta Business Solutions U.S.A., Inc. is one of the world’s leaders in information management focused on enterprise content, technology optimization and cloud services. Our portfolio of offerings deliver solutions to improve our customers’ speed to market, manage technology costs, and facilitate the sharing of information to increase productivity. The All Covered IT Services division offers a range of IT strategy, support, project and cloud computing solutions across all verticals. Konica Minolta has won numerous awards and recognition, including placement in the Leaders Quadrant of the 2016 Magic Quadrant for Managed Print Services (MPS) and Managed Content Services (MCS). Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eight consecutive years. Konica Minolta, Inc. has also been named to the Dow Jones Sustainability World Index for three years in a row.
Tronitech is a “full- service document management company” headquartered in Indianapolis Indiana with offices in Cincinnati, Ohio, Columbus, Ohio and Lexington Kentucky. The mission of Tronitech has been to provide our clients with Excellence in Records and Document Management Solutions. Tronitech has become the premier Document Management Solutions Specialist with a unique ability to adapt to each client’s needs , quickly establish and maintain a genuine rapport with a team approach, and effectively implementing innovative techniques to meet our clients business goals.
Konica Minolta is a trademark of Konica Minolta Holdings, Inc. All other trademarks mentioned in this document are the property of their respective owners.