Tronitech
Celebrating 45 years of excellence
FAQs2025-10-24T09:18:27+00:00

FAQs

Our solutions are built to simplify operations and adapt to the evolving needs of businesses. Explore our FAQ section for clear answers and discover how we help streamline and automate your processes efficiently.

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800-582-7652 | [email protected]

Frequently Asked Questions

When should I consider document scanning for my organization?2025-10-16T14:23:50+00:00

Whenever your organization relies on paper records, document scanning is worth considering. It makes files easy to store and retrieve electronically, cuts storage costs, and improves efficiency.

What is the cost associated with document scanning services?2025-10-16T14:32:03+00:00

The cost of document scanning services depends on factors such as the volume of documents, how much document preparation is needed to put through the scanner and level of indexing required(how many fields) for easy retrieval.

Do you offer bulk document scanning services?2025-10-16T14:33:15+00:00

Yes, bulk scanning is a core strength of Tronitech’s operations and constitutes much of our business.  Most of our scanning jobs consist of 25+ boxes unless it comes in monthly.

How secure are my documents during the scanning process?2025-10-16T14:33:43+00:00

Your documents are kept highly secure in a temperature controlled, HIPAA-compliant facility with access limited to authorized personnel with 24/7 CCTV, .

What types of documents can be scanned?2025-10-16T14:33:57+00:00

Almost any type of paper document can be digitized, from small files to large-format records, making them easier to store and access online.

What functionalities does Tronitech’s document management software offer?2025-10-16T14:34:12+00:00

VAULTview, Tronitech’s document management software, offers affordable,user-friendly, unlimited users with no hardware costs. Priced by Gigabyte, VAULTview gives users remote access, seamless integrations, digital workflow automation, and built-in reporting to support compliance.

What services do you offer for the healthcare industry?2025-10-16T14:34:30+00:00

Tronitech provides streamlined document processes for healthcare, including medical record indexing, scanning, and workflow automation, all while maintaining regulatory compliance and improving access to patient data.

How can legal firms benefit from Tronitech’s services?2025-10-16T14:34:46+00:00

Legal firms can simplify the handling of sensitive legal documents, enhance collaboration, improve document security, and ensure efficient workflow through digitization and indexing.

Do you offer microfiche and microfilm conversion services?2025-10-16T14:35:01+00:00

Yes, Tronitech can convert microfiche and microfilm to digital formats, preserving historical content and making it searchable and accessible. We may even convert some we made as that’s how Tronitech got started.

Can you assist with EMR and document management software conversions?2025-10-16T14:35:15+00:00

Yes, Tronitech supports EMR conversions (secure, HIPAA-compliant exports), conversions from specific systems like Impact MD/TouchChart, and broader document management software conversions.

What measures does Tronitech take to protect client data?2025-10-16T14:35:29+00:00

They are certified to ISO 9001 and ISO 27001 standards, ensure ~99.99% data accuracy, and use security protocols like VPN and FTP for data transfers with all infrastructure using Azure.

Can Vaultview integrate with our existing software systems?2025-10-16T14:35:42+00:00

Yes, Vaultview can be integrated with your current line-of-business systems to provide seamless document access and workflow.

What kind of customer support is available?2025-10-16T14:35:56+00:00

This is where Tronitech separates itself from the rest.  Our support is not only good, it is exceptional. 75% of the time you will talk with a live support rep that is American and the other 25% will be contacted within an hour. We provide an 800 number, email [email protected] specific emails and you can open a support ticket from our website.  We want to help you and make sure everything is functioning optimally. Our customer testimonials highlight strong technology expertise and seamless integrations. Additionally, Tronitech provides scheduling for consultations.

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