Skip to content
About medical record indexing
Although most of the health industry has adapted to the use of Electronic Medical Records(EMR), providers still encounter continual frustration on many levels. In particular, the management of patient files has become a huge administrative burden that leads to errors – batches of unfiled documents sitting in the EMR, gaps in data collections, critical labs not being ordered, and ultimately, less than ideal patient care. With documents coming into your EMR from all angles, each having its own set of rules, requirements, and placement in 24 hours or less, it’s no surprise that providers struggle with managing this effectively.
Tronitech can alleviate all or some of this by taking the indexing out of your hands and automating the filing processes. This will be accomplished by delivering documents to your EMR to their proper place quickly and accurately, letting you and your staff focus on providing what is most important – patient care.
Medical records indexing process
Our health care data entry team are very efficient by utilizing a specialized process flow to optimize production.
Our process:
Faxes & scanning
The healthcare provider receives incoming faxes and scans internal medical records to be added to the patent chart.
Access medical records
Tronitech accesses scan records via a secure VPN network.
Indexing
All Medical records are reviewed, classified and named appropriately along with adding any other important patient information before storing them in the client-defined location.
Quality control
Exceptions and unknown documents are placed in a query folder for clarification. Errors are tracked, corrected and documents audited for consistency.
Hundreds of providers across the United States have partnered with Tronitech’s EMR-neutral indexing solutions to automate patient health information customized to their unique needs.
Benefits of medical records indexing
With the volume of information only getting larger, time constraints/regulations tougher, and accuracy essential, managing this is becoming impractical.
Why choose us for medical records indexing services?
We are very confident in making ambitious claims about our services, comprehensive expertise, speed and accuracy because we mean what we say. So much so that Tronitech offers a trial period to put our words into action for you to experience the value of our services.
There are numerous different areas of the health industry that rely on our services to concentrate their efforts on patient care. Our end-to-end indexing service covers all your health information needs.
The indexing of medical related information is a vital function within any healthcare organization and needs to be managed diligently with specific attention to accuracy and detail.
How to videos
Latest Case Studies
What Our Clients Say
Frequently Asked Questions
Medical Record indexing/processing is processing incoming faxes and internal scans by naming accordingly, putting them into the correct folder and assigning them or charting them depending on the rules of such a customer. Tronitech securely remotes into the customers EHR or Network share then into the EHR and processes patient records as said above.
It is essential for patient care with accuracy, no errors, timeliness and ensures providers have the records they need as soon as possible.
It gives clinicians fast access to each folder of records, helping them make timely and informed decisions.
Any Faxes, scans or emails is the usual delivery to the health clinic. These include records such as labs, consult notes, referrals, prior authorizations and many more.
Yes, Tornitech must have a secure tunnel before accessing the EHR or network folder that contains the records. Has to be Hipaa compliant and maintains strict quality controls.
Yes, each new customer always has different workflows, naming conventions, folders and their own assigning rules. Tronitech utilizes an indexing guide provided by the customer as a blue print to the project. We start with onboarding then moves to testing and then go live with meeting scheduled after to ensure accuracy and resolve issues.
Yes, Troniech can process medical records in any EHR system.
Scanning digitizes paper; indexing organizes those files and names them into the right categories then follows a workflow whether it be assigning, order attaching or encounter filing.
Tronitech’s customers vary from 1 indexer to 20 depending on the volume. We have dedicated personnel that their only job is the specific customer for them to know their documents and workflows like their own employee. We do not use a plug in play approach. The customer works with the same indexers at all times. Larger customers will use a ramp up approach adding weekly to smoothly transition to the volume with efficiency.
Tronitech uses a double verification model utilizing the name and date of birth. If we cannot match these or there are two charts that are identical i.e. John Smith 10/24/2000, we will send a task or put it in a ghost folder and assign it to necessary personnel to process after further research. We also use the EHR to communicate back and forth for questions that come up on documents.
