Regardless of which Electronic Health Record you are switching to like ECW, Nextgen, Epic or whichever, it will cause tremendous disruption to your medical record workflow. These all have very different document types, rules and functionality that will not transition to a new EHR. In fact, they are so different, your organization will need to learn completely anew on how to index medical records and handle the entire workflow which inevitably will have consequences that affect your providers ability to deliver proper patient care.
Many workflows are ignored during switching EHRs especially the entire medical records with faxing, filling and other idiosyncrasies. Planning and preparing is imperative but does not alleviate the issue of the process being slower and/or new which creates backlogs, errors and stress on already pressured staff.
Your healthcare organization has a couple options.
- Learn the new EHR’s medical records workflow completely prior to going live and make sure you have enough staff, document types are defined and a new indexing guide that specifically describes how to and where each document type will get to the proper patient folder or route to the provider. Make sure to log how long each document type takes to complete and know the average monthly volume to determine the adequate amount of staffing.
- Outsource this process to Tronitech that specializes and automates the Medical Record Indexing process which will save you money, time, provide better accuracy and most importantly, already knows the process of whichever EHR you are switching to use. We use the best technology and specialized staff that are assigned to your account only with a guaranteed turnaround time that meets your requirements. No software to implement or learn, staff can be used elsewhere and growth can be welcomed.
Eliminate the complications and challenges of Medical record indexing
Medical records indexing services will reduce or eliminate the need to make custom document policies and manage them on going. Tronitech also helps your practice overcome the issues of manual indexing and problems associated with hiring and training additional employees to take care of the growing volume of records. These important employees can be reallocated in clinical or IT where they are needed the most. If your practice is growing or wants to grow, this would be a perfect fit without having to plan. Growth is usually a challenge because it means documents and it can be difficult to catch up with the backlogs even if you’re just delayed by one to two weeks.
Outsourcing medical records indexing is more cost-effective and time-saving than leaving all the work to in-house staff. While we provide reliable technologies, such as automation, to ensure accuracy and avoid missing records, some EHR’s like ECW, manual data entry is the only way and by one document at a time. This slows production down dramatically and will create issues with turnaround time. This is also scalable for any healthcare organization to use and is not a one size fits all service. You only pay for what is processed even during the peaks and valleys that come with medical records.
Relieve your in-house staff from mundane tasks
When switching to another EHR, consider outsourcing your medical records indexing which can provide administrative relief to your in-house team and eliminate the need for your staff to train to use a new indexing solution. Advanced AI technology and data entry specialists will go over every scanned document or patient record and file it correctly in the system with an agreed upon turn time which is not more than 48hours.
Patient data may start small, but it eventually increases and becomes more challenging to manage as regulations become stricter, time constraints apply, and accuracy is more important. Tronitech offers medical records indexing services that can automate your patient health information. The customizable EMR-neutral indexing solution delivers documents to your preferred EMR accurately and fast, so you and your team can focus on patient care.
