Posts made in November, 2014

Automating document processing – What is OCR and Barcodes?

Posted by on Nov 13, 2014 in Tronitech

Automating document processing – What is OCR and Barcodes?

Automating document processing – What is OCR and Barcodes? OCR stands for Optical Character Recognition but OCR is really a process of taking an image and converting it into text so that it can be edited and searched.  There are two different types of OCR you can utilize to help eliminate manual key entry, full text OCR and Zonal OCR.  Both are not perfect, and accuracy relies heavily on the quality of images amongst numerous other factors.  BARCODE recognition is much faster and more accurate than OCR, and is widely used in scanning service bureaus for capturing indexes as well as document separation allowing for batch scanning. So let’s discuss the two different OCR functionalities. Full Text OCR Full Text OCR takes the entire image and converts it to a text output. The OCR output can be in several formats, Plain text, Formatted text or a Searchable file.  The main goal of full text OCR is typically “SEARCHABILITY”, and the results are usually placed into a backend ECM repository for optimal search capability. Sounds great, doesn’t it?  Scan documents and let the software provide all the retrievable information one could ever want to search an image. The cure all and does everything you need.  Well, that’s what some might tell you, but couldn’t be farther from the truth.  OCR is not perfect and does not yield 100% accuracy even with the most pristine document.  Everything affects OCR accuracy including the quality of the image, fonts, dpi, pictures, word spacing, columns etc.  Many improvements can be made to obtain higher accuracy, but there is also a large expense involved as well and may still need human supervision.  Since scanning service bureaus scan every type of application with different formats, OCR becomes an issue due to accuracy requirements and if you cannot find one document in an audit, well….. Zone OCR Zone OCR is used to extract data from a particular region, or zone, of the scanned page and converts just that portion to text, or an index. This is often used on AP invoices, applications, checks etc. when you receive a lot of the same types of forms with identical layouts and the text is in a specific place on each page.  Software is used to design a forms template for the form so that it can find the zone you plan to extract data from.  In its simplest form, Zone OCR extracts print data from one or more zones on the document, validates it using simple rules such as format, length, data mask and populates these index fields. For example, you work in Accounts Receivable, and your department typically files each invoice by Client Name, Due Date and Amount. A Zonal OCR template can be used to map the text found in those physical page locations to specific document properties. So, every time a new invoice is scanned into the system, it is automatically filed by Client Name, Due Date and Amount. These document properties can then be used to search for the document when it needs to be retrieved. Zonal OCR is very popular and widely used in service bureaus and business, why?  Much Faster, more accurate and provide specific search criteria for indexing (granular).  Zonal OCR is an incredibly effective solution for applications that deal with repetitious paper forms, therefore much more preferred than Full text OCR. To accurately capture data from difficult documents consistently is a complex problem. You need to test any proposed solution extensively before you accept it.  Otherwise, you may be disappointed with the results and come to the incorrect conclusion that OCR...

Is your Document Imaging business part of the 80% or 20%? You may find it could be time for a change.

Posted by on Nov 7, 2014 in Tronitech

Is your Document Imaging business part of the 80% or 20%?  You may find it could be time for a change.

Is your imaging business reaping the rewards of a flourishing industry or are you struggling in mediocrity? As a Value Added Reseller (VAR), did you know that 80% of your current imaging software vendor’s revenue is coming from 20% of their resellers? It may be difficult to acknowledge, but the truth is 80% would represent the mediocrity and 20% are the thriving for various reasons, none more important than pre/post sales and technical support which cater to the 20% that produce. Overlooked is the opportunity that lies within the bottom 80% for good reason. They need the MOST support to grow something most imaging software providers DO NOT know how to offer. How to change this disparity? It starts with Partner enablement. First, you may want to ask yourself a question, does your current imaging software vendor have your best interests in mind, AND are they offering meaningful strategies along with support that will contribute to the success of your business? If the answer is NO or you’re not sure, you may want to re-examine and re-think your current relationship. You must decide if it is a winning formula with a focus on partnership that involves providing you with all the essential resources, bringing together what you need to know with the technical expertise and sales skills necessary to successfully offer document imaging. There are many obstacles that prevent businesses from succeeding in offering document imaging, not having a reliable partner that constantly supports them should not be one of them. You may have an imaging software vendor that has the best of class in every solution, but are they the best fit for your company? There is an 80% chance they may not be. Having been a reseller of almost all the recognized solutions, they all operated the same. Certify the reseller, and it is trial-by-fire or learn on the fly. Then prices will increase and support will decrease. Sound familiar? Maybe it is time for a change. I want to learn more! to learn more or call us at (800)...

HAS YOUR IMAGING SOFTWARE VENDOR ABANDONED YOU?

Posted by on Nov 7, 2014 in Tronitech

Remember the support you used to get from your imaging vendor? Remember the great features and a help desk that really cared?   Things change. Companies get sold. Prices go up. Service goes down. Maybe your vendor is also your competitor. So your vendor changed, maybe you need to change too.     For Painless Imaging Call Tronitech Tronitech’s suite of imaging products is powerful and easy to use. We offer amazing support from people who really care about your success. We’re like a family – big enough to serve you and small enough to know you. We’re a great value because we value you. In fact, we’re so sure you’re going to love us, we’re going to absorb all our costs to help you switch. Take the pain out of your imaging support and give us a call. I want to learn more! to learn more or call us at (800)...