Support Services

Contact Support

to Contact Support or call us at (800) 582-7652

amazing resellers deserve amazing support!

When you join the Tronitech reseller family, you will notice a significant difference in the support we provide. We understand that you have many questions. We know the skills, knowledge and experience you need in order to become an effective document imaging conversion provider. When you become a Tronitech reseller you are like a member of the family. We know you will need a lot of support in the beginning. That’s why we provide multiple layers of resources to support you.

get imaging now! education programming

You can learn a lot from documentation, recordings, and online and face-to-face events. This broad base of education is like a foundation you can use to build a successful imaging services business.

peer-to-peer support

The TeamTronitech Forum is an opportunity for you to correspond with all Tronitech staff and resellers by e-mail. Discussions, question and answer, are available to you anytime through the forum.

zen-desk tech support

Traditional help desk services to solve problems are handled online through Tronitech’s use of ZenDesk. Support tickets can be filed 24/7. Tronitech staff can work with you to help resolve issues with products or services in a way that is efficient for everyone.

one-on-one support education programming

Tronitech support staff are available to support you in many ways. Whether they are helping to coach you on an appropriate response to an RFP, guiding you in selecting an appropriate scanner, or working with you to resolve staffing issues, you can count on the Tronitech support staff for assistance.