A & H Data Management
Our company has been in business for approximately 3 years; the first 2 of which was with another records management company. We severed our relationship with them because we felt they were unable to help us grow. After transferring to Tronitech, we feel we have grown individually and as a company. We are more competitive and confident in our services we provide for our clients. Our relationship with Tronitech is one of trust and common goals. With your assistance and leadership abilities, we have managed to obtain new clients and feel that, with Tronitech as our partner, we will be able to achieve all our goals.
-Charles Anselmo, -Gil Hernandez
Owners, A & H Data Management
Citizens Bank
I wish to take this opportunity to thank Tronitech for the business relationship we have enjoyed over the last 2 years. The data storage and document retrieval solution performs as you stated it would when Citizens Bank was doing their investigation into document imaging system for our savings and loan documents.
The commitment to service by both you and your customer support area has enabled us to successfully implement a document scanning solution for our savings and loan areas, in addition it has allowed us to expand to other areas of the bank for document storage and retrieval. Tronitech has been quick in responding to our needs and customizing your solution to meet our unique needs.
I would not hesitate to recommend your services to anyone looking for a document scanning and retrieval system and would be happy to discuss our operation and relationship with Tronitech to any potential client you may have. On behalf of Citizens Bank we look forward to a long and mutually beneficial relationship with Tronitech and know your company will be there to assist us with our scanning and storage needs.
-Michael S. Polley
Vice President - Operations, Citizens Bank
Corporate Storage Systems
Corporate Storage Systems, a high regarded business, stores thousands of boxes full of critical information for customers all over the Northern Kentucky region. A great revenue stream but also opportunities abound. These and other paper-based customers were asking owner Jay Geisler for solutions to their document management issues. Before partnering with Tronitech, Jay was only offering scan on demand and internet hosting of information, limiting his options. Seeking knowledge, support, technical assistance in the information management industry, Jay needed additional expertise to provide solutions for current and future opportunities. He was also looking for a partner who would be available to his customers to meet, strategize and propose the best solution to their needs
Partnership
In January 2008, Corporate Storage Systems chose Tronitech to
become their information management partner. Tronitech
converted over 17 gigabytes of information from Tiff to PDF
form and are hosting this information on our proprietary
RMPlus (Vaultview) application service provider (ASP).
Corporate Storage now has the ability to create Pdf or Tiff
images through Kofax. Tronitech also built a demo site
customized for Corporate Storage to use when customers want
to see the product. Tronitech has created several new
applications including one that integrated Optical Character
Recognition (OCR). Tronitech proposed the use of OCR for
document separation and also for capturing index information
from checks in an AP environment. For this application, the
documents had varying number of pages in which document
separation was setup based on Kofax zone separation; the zone
was based on a static value on each check stub. There are
multiple document classes, each with their own static heading
on each check stub. The information captured from the checks
eliminated the need for manual indexing not only saving money
but also time, allowing customer with optimal retrieval from
various indexes.
Currently and the Future
Corporate
Storage Systems relies heavily on Tronitech not only for
support but also new business. Tronitech has opened the door
for Corporate Storage to pursue any opportunity regardless
of the size or complexity. Corporate Storage realized this
value when an opportunity of 11 million images per year
scanning, 250,000 HR document back file, and data migration,
became a probability. Instead of walking away from this
opportunity due to infrastructure and knowledge concerns,
Jay is now the front runner with Tronitech headlining this
initiative.
“Tronitech is a very business friendly and professional company with each employee knowing what their role is to help their customers solve information scanning and e-storage challenges. “If you are looking to enhance your records management service offerings, I would seriously recommend that you speak with Tronitech about document imaging and website document viewing.”
-Jay Geisler
President, Corporate Storage Systems
Dana Brake & Chassis Division
I
just wanted to take a moment to let you know how things are
going since we made the switch toTronitech. At first we were
a bit apprehensive about using a service that provided out
output from a remote location, but after meeting with your
production people, especially Russ, we found our
apprehensions were unfounded. We have now been running this
way for a little over 4 years now. Tronitech delivered
exactly what the Brake and Chassis Division required.
Our users are extremely happy since the information is now online at their desktop and a point and click away. Management is pleased since the cost for imaging has reduced their budget and we’ve been better able to service our customers. Thank you for a job well-done and continued support of our business.
Sincerely,
Jeffrey L. Crandall
Director, Technical Support Systems
Farm Bureau Insurance
I
would like to take this opportunity to thank Tronitech for
the products and services currently being supplied to Farm
Bureau Insurance.
Throughout our 15 years of experience with Tronitech, we have been very pleased with the quality of service we have received. We appreciate being able to rely on a single company, like Tronitech, for our data processing needs. Tronitech has been able to accommodate the daily volume of jobs and continuously meets our delivery requirements.
We are also looking forward to starting file transfer protocol (FTP) in order to eliminate the handling of tapes. This automated process will decrease errors typically associated with handling tapes and increase internal manpower. This type of new technology exemplifies Tronitech’s commitment to providing the latest in data processing techniques.
It is a pleasure working with the staff at Tronitech. We appreciate their professional and courteous service and look forward to a continued successful business relationship.
Ronna Pannell
Supervisor, Production Support
Condell Medical Center
Thank
you to you all the entire Tronitech staff for your efforts
in providing Condell with its document management services.
In the healthcare industry it is extremely important to
have access to historical information about our patients,
the care they receive and the results of that care. The
services you provide is a key component in meeting that
need. Tronitech continues to provide excellent service to
our organization in many areas including, efficient and
accurate processing, timely turnaround and outstanding
ongoing support.
Thanks again to you and the entire Tronitech team for a job well done.
Sincerely,
Mark Beitzel
Director - Information Services
Knauz Continental Autos
I
wanted to take a moment and write you this note to thank you
for the outstanding service that Tronitech and Russ Trantina
has given our company.
It is such a relief to be rid of the cumbersome paper reports we used before switching to Tronitech. It is also much easier to “point and click” for any information we may need. We also appreciate the quick turnaround of the removable media which we send you as it allows us to remain in our End of Month time frames.
We look forward to a long lasting business relationship with Tronitech. Thanks again for a job well done.
Sincerely,
Ann M. Morocco
Office Manager
RESTAT Prescription Benefit Managers
I
wanted to take a moment to thank you for the products and
services being supplied to RESTAT by your firm.
Early on in our relationship, RESTAT was in need of solution to reduce the volume of paper documents we were creating for our clients. In the past we had been required to print large volumes of reporting so clients could reconcile invoices and address individual claim questions. Your software and consulting solutions have been a major improvement on this process. We have eliminated much of our paper costs, allowed for ease of access to data and reduced the storage costs associated with paper. We have many clients that are pleased with this new program and feel it builds the foundation for conversion of other printed materials.
RESTAT is also pleased with the turnaround and services we receive from Tronitech. There are critical timeframes associated with our documents and your firm has been able to accommodate us.
John P. Bergan
Wooden & McLaughlin
To our friends at Tronitech, I wanted to pass along this note of
thanks. As a busy mid-sized law firm, we need to carefully
manage our file storage. Even though we have thousands of files
in our office and at our fingertips, space limitations made it
essential to move thousands more off-site. Your planning,
professionalism, security procedures, and attention to detail
were all critical factors in our decision process. Your system
for document storage and retrieval solution continues to perform
as promised. As a result, off-site files still feel like they
are at our fingertips.
On behalf of Wooden & McLaughlin, we look forward to continuing our relationship with Tronitech. Please know that I would be happy to serve as a reference to anyone looking for document storage and retrieval assistance. Take care.
Steve Elsner